Frequently Asked Questions

Find answers to common questions about our platform, features, and how we can support you.

general

What is Finding Answers To?

Finding Answers To is a mental wellness platform designed to provide you with tools and resources to support your journey towards better mental health. We offer features like AI-guided journaling, personalized pathways, anonymous peer support forums, and progress tracking.

Who is this platform for?

Our platform is for anyone looking to improve their mental well-being, understand themselves better, develop coping strategies, or connect with a supportive community. It is not a replacement for professional therapy but can be a valuable supplement.

Is Finding Answers To free to use?

We offer a range of features, some of which are available for free. We also have premium subscription plans that unlock additional content and advanced functionalities. Please see our Pricing page for more details.

features

How does AI-Guided Journaling work?

Our AI-Guided Journaling feature uses intelligent prompts and reflections to help you explore your thoughts and feelings more deeply. It can help identify patterns, offer insights, and guide you through reflective exercises. All your journal entries are private and secure.

What are Personalized Pathways?

Personalized Pathways are curated programs and resource collections tailored to specific goals or challenges, such as managing anxiety, improving sleep, or building self-esteem. They provide structured guidance and actionable steps.

How does the Anonymous Peer Support Forum work?

Our forums provide a safe and anonymous space to connect with others who may have similar experiences. You can share your thoughts, ask questions, and offer support. Please read our Community Guidelines before participating.

account

How do I create an account?

You can create an account by visiting our Sign Up page (placeholder). It\'s quick and easy to get started.

How can I change my password?

You can change your password from your Account Settings page once logged in.

Is my data secure?

We take your privacy and data security very seriously. We use industry-standard security measures to protect your information. For more details, please review our Privacy Policy.

support

What if I need immediate help or am in a crisis?

Finding Answers To is not a crisis support service. If you are in a crisis, or if you or someone else is in danger, please call 911 or your local emergency number immediately. You can also contact a crisis hotline, such as the National Suicide Prevention Lifeline at 988 in the US. Visit our Resources page for more crisis support information.

How can I contact support for technical issues or other questions?

If you have technical issues or questions not covered in this FAQ, please visit our Contact Us page to get in touch with our support team.

Can't find your answer?

If you have other questions, feel free to reach out to our support team.

Contact Support